FAQ's
**Frequently Asked Questions (FAQs)**
Welcome to the SUPPS DIRECT FAQ page. Below are answers to some common questions about our products, services, and policies. If you have any additional inquiries, please don't hesitate to contact our customer support team.**1. How do I place an order?**
To place an order, simply browse our website, select the desired items, and add them to your shopping cart. Proceed to checkout, where you will provide your shipping and payment information to complete the purchase.
**2. What payment methods do you accept?**
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for added convenience.
**3. How long does shipping take?**
Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days for domestic orders and 7-14 business days for international orders. Expedited and express shipping options are also available for faster delivery.
**4. Do you offer international shipping?**
Yes, we ship to select countries and regions worldwide. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
**5. What is your return policy?**
We offer a 30-day return policy for eligible products. If you are not satisfied with your purchase, you may return the item(s) for a full refund or exchange. Please refer to our Return & Refund Policy for detailed information on the return process and eligibility criteria.
**6. Are your products safe to use?**
Yes, our products undergo rigorous quality control measures to ensure safety and efficacy. We source our ingredients from trusted suppliers and adhere to strict manufacturing standards to deliver high-quality products that meet our customers' needs.
**7. Can I track my order?**
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your shipment. Please note that tracking information may take up to 24-48 hours to be updated by the shipping carrier.
**8. Do you offer discounts or promotions?**
Yes, we periodically offer discounts, promotions, and special offers to our customers. Be sure to sign up for our newsletter and follow us on social media to stay informed about the latest deals and promotions.
**9. How can I contact customer support?**
You can contact our customer support team via email at [customer support email address] or through the Contact Us page on our website. We are here to assist you with any questions, concerns, or feedback you may have.
Thank you for choosing SUPPS DIRECT. We appreciate your support and look forward to serving you!